EPEAT™ Environmental Information For Scanners
EPEAT Information (PDF)

Scanner Repair & Replacement
To repair or replace your scanner, please visit:
Warranty Information

Scanner Spare Parts
Spare parts are available for at least five years. To obtain spare parts, go to:
Visioneer Support

Stand-by Power Level
The stand-by power level of <=1 watt occurs when the scanner is in sleep mode. This function occurs automatically.

Scanner Recycling & Disposal Program 

Visioneer customers have the option of recycling or disposing of any EPEAT registered, or formerly registered Visioneer® branded scanners. Visioneer scanners may be shipped to Visioneer for reuse or recycling. Customers should contact Visioneer customer service at 925-251-6399 for a call tag or prepaid label. Scanners should be shipped to the address below.

Visioneer Scanner Recycling Program for qualifying scanners is available at:

Visioneer Recycling Center
6815 Mowry Ave. Newark, CA 94560

Visioneer uses AERC Recycling Solutions in Hayward, CA (a R2/RIOS Certified Electronics Recycler).

Key Environmental Aspects (PDF)
EPEAT Recycling Path

If you are an authorized recycler, please call 925-251-6306 for login and password to review dismantling instructions.

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