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FAQs

What does it mean when the lights on my Mobility scanner are flashing 4 times?

If your Mobility scanner’s lights are flashing 4 times, then you are experiencing a calibration error.

Yours scanner needs to be calibrated, or the calibration process was not successful. You can restart the calibration process with the following steps:

  1. Press the button next to the flashing lights
  2. Hold down for 2 seconds
  3. Release the function button

If your scanner does not recalibrate, please call in to our Technical Support at 925-251-6399.

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